Policy | Ground Express LLC

Effective Date: October 21, 2024

1. Introduction

Ground Express LLC (“we,” “us,” “our”) manages the website gexllc.com (“Website”). This Privacy Policy outlines how we gather, utilize, and disclose your personal information when you access our Website.

2. Information We Collect

We may gather the following categories of information:

Personal Information: This includes your name, email address, phone number, postal address, and any other details you voluntarily provide.
Usage Data: This refers to data about your interactions with our Website, such as your IP address, browser type, pages visited, and referring websites.

3. How We Use Your Information

We utilize your information for the following purposes:

To maintain and enhance our Website.
To communicate with you, address inquiries, and offer customer support.
To personalize your experience and deliver relevant content and products.
To analyze Website usage for service improvement.
To fulfill legal obligations.

Please note: Phone numbers collected for SMS consent will not be shared with third parties or affiliates for marketing purposes under any circumstances.

4. Disclosure of Your Information

We may share your personal information in the following scenarios:

With our affiliates, contractors, and service providers who assist us in operating our Website and delivering services.
To meet legal obligations or respond to lawful requests.
To safeguard our rights and property.

5. Security of Your Information

We take measures to safeguard your personal information from unauthorized access and misuse.

6. Your Rights

You have the right to:

Access and modify your personal information.
Object to the processing of your personal information.
Request the deletion of your personal information, subject to legal requirements.

7. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:

Ground Express LLC
Email: info@gexllc.com
Address: 6960 N 5th Street, Suite 1100, North Las Vegas, NV 89085

8. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time. We recommend reviewing it regularly to stay updated on how we protect your information.

9. Consent

By using gexllc.com, you agree to the collection and use of your personal information as outlined in this Privacy Policy.

10. Data Protection Officer

You can reach our Data Protection Officer at the address mentioned above for any inquiries regarding your personal information or your rights.

11. Children’s Privacy

Our Website is not aimed at individuals under the age of 18 (“Children”). We do not intentionally collect personal information from Children. If you believe that your Child has shared personal information with us, please contact us for its removal.

12. International Transfers

Your personal information may be processed in countries outside of your own. By using our Website, you consent to these transfers.

13. Retention of Personal Information

We will retain your personal information only as long as necessary to achieve the purposes specified in this Privacy Policy, unless a longer retention period is mandated by law.

14. Links to Other Websites

Our Website may include links to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies before sharing any personal information.

15. Governing Law

This Privacy Policy is governed by the laws of the State of Ohio, United States.

16. Final Contact Information.

TERMS & CONDITIONS

SMS Terms & Conditions

1- SMS Consent Communication:

The information such as phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from GROUND EXPRESS LLC, you may receive messages related to the following:

Appointment reminders
Follow-up messages
Billing inquiries
Map directions

Example: "Hello, this is a friendly reminder of your upcoming appointment with Employment Drug Test at Quest Diagnostics on 01/01/2025 at 09:00 AM. Reply STOP to opt out of SMS messaging at any time."

3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 5 SMS messages per week related to your Map Directions/Follow-up messages.

Example:
"Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from GROUND EXPRESS LLC in the following ways:

Verbally, during a conversation

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (insert the link)

Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

Message and data rates may apply.
You can opt out at any time by texting "STOP."
For assistance, text "HELP" or visit our Privacy & Terms pages.
Message frequency may vary

For any inquiries, concerns, or complaints regarding this Privacy Policy, please get in touch with us at:

Ground Express LLC
Email: info@gexllc.com
Address: 6960 N 5th Street, Suite 1100, North Las Vegas, NV 89085

Thank you for trusting gexllc.com with your personal information. We are dedicated to safeguarding your privacy and ensuring a positive experience on our Website.